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Hiring
the Right People
It's
an incredible feeling when you make a great
hiring move. The chairman of the board is
standing next to you at the annual picnic and
says, “That was quite a move hiring Susan. She
has really turned our business around.” One
good hiring move and you are the superstar
now.
When you make a bad hiring
decision the financial and emotional costs are
staggering. I recently experienced this first
hand. The chairman of a board was complaining
about the lack of focus and growth in the bank.
The whole conversation boiled down to one
sentence, “The truth is that we have made some
bad hiring decisions in the past, and they have
cost us dearly.”
The superstars in
your community are either going to work for you
or for your competition. If you have a great
hiring process, they
can work for you and
be the engine that drives your bank’s growth.
If you don’t hire them, they will work for your
competition and leave you in the dust.
Remove the guesswork
from the hiring process
The dilemma for most
bankers is the lack of a clear, detailed hiring
process. We want to hire the superstars. We
just don’t have a great hiring plan to know if
we really have a superstar or not. As a result,
hiring is much more of a guessing game instead
of a science.
Add to that the normal
busyness in a community bank and you have a
recipe for mediocrity. Developing a great
hiring plan gets pushed to the back burner
because of the many other things that we have to
do each day. “We’ll get to that later. We
have more pressing things to do.” Then
suddenly someone resigns and everyone scrambles
to find a replacement.
Candidates are screened
poorly. Interviews are not well planned. The
right questions are not asked. Leaders do more
talking than listening. And then, worse of all,
someone is hired because we need someone NOW,
whether they are a great match or not. You keep
your fingers crossed hoping they will work out.
There is a better way to
interview…
Hiring does not have to be
that complicated. It does not have to be a
“roll of the dice” with the hope that you are
getting a superstar. With the right hiring plan
you can enter the hiring process confident that
you will find the right person for the
position.
There is a powerful and
simple way to avoid all of this uncertainty and
stress. Hiring the Right People is a
tool that equips you with the essential
skills to be a great interviewer and
provides you with Hiring Guides to take the
guesswork out of the interview.
In addition,
you can
implement Hiring the Right People
immediately. Using the Hiring Guides
included in the Hiring the Right People
Kit, you can plan for your interview in
minutes and still lead a great interview.
Why? Because each of the Hiring Guides comes
complete with over 20 questions customized
for that position. Hiring the Right People
comes with Hiring Guides for 10 of the most
frequently hired positions in community banks -
Teller, Head Teller, Personal Banker, CSR,
Commercial Lender, Loan Processor/Assistant,
Branch Manager, Administrative Assistant, Data
Entry Clerk, Accountant.
To make
your life even easier you can make unlimited copies of
the Hiring Guides if used within your community
bank!
The science of
better interviewing
The science behind the
success of our Hiring Guides is behavior-based
interview questions and clarity of
expectations. Behavior-based interview
questions are the most effective way to
determine if someone is a good candidate for the
position. Behavior-based interview questions
are based on the premise that previous behavior
is the best indicator of future behavior. To
know how someone will act in the future, ask
them about situations and how they have handled
them in the past.
To ensure our
behavior-based interview questions are compliant
with the current hiring laws and regulations
they have been reviewed and
approved by a
labor lawyer.
Behavior-based interview
question alone don’t make for a great
interview. To make the right hiring decision
you must also know the type of person you are
expecting in the position. The Hiring Guides
enable you to clarify the position expectations,
the key drivers for success in the position, and
also the characteristics needed in the
position.
The content of each
hiring guide
You can have the greatest
questions in the world, but if you don’t know
the answers to listen for you can miss a great
employee.
This is where we take it one step further.
With every behavior-based interview question we
have provided a list of the desirable and
problematic answers so that you can quickly
identify if someone has the skills and
characteristics needed to be successful
in the position. Below is an example of
questions with the desired and questionable
responses.
Each of the 10 Hiring Guides
includes the following:
-
A checklist for the
entire hiring process.
-
The Position Profile
that identifies the core responsibilities
and the behavioral expectations for the
position.
-
Key drivers for the
position that identify the key skills or
techniques someone must master to be
successful in the position.
-
An Initial Screening
Interview form if you do telephone
interviews.
-
A Pre-interview
Checklist to ensure that you create a
relaxed and comfortable setting for the
candidate.
-
A Reference Form to
ensure that you are getting maximum
information from references.
-
A Pre-hiring
Characteristics Table to help you identify
the characteristics you need in the
position.
-
Key words and actions
to observe in the interview to know if
someone will be a good match for the
position.
-
The Hiring Interview
Guide with over 20 behavior-based interview
questions specific for that each position.
-
A list of desirable
and problematic answers for each question
that can make keeping notes easy and
effective.
-
The Post Interview
Assessment Form to determine if the person
is a good match for the position.
You also need good
hiring skills
To hire great employees you
also need great interviewing skills. The
Hiring the Right People Kit includes a
complete DVD training program that can
dramatically improve anyone’s hiring skills in
less than 60 minutes.
Click below to see a sample clip of the DVD!
Click Here
to preview a
FREE sample clip from the New Hiring the Right
People training DVD. In this very practical,
relevant, and entertaining training program,
John and Drew Brantley will teach you the
essential knowledge and skills needed to be a
great interviewer. Here is what you will learn:
-
The key communication
skills to master as an effective
interviewer..
-
Five traps to avoid in
the interview process.
-
The importance of
behavior-based interview questions.
-
How to develop
behavior-based interview questions
-
Why opinion questions
are of no value at all.
-
The questions you
cannot legally ask during a hiring
interview.
-
How to review the
resume for key questions to ask.
-
A template to develop
hiring interview questions for positions not
included in the hiring guides.
-
A simple Pre-hiring
Characteristics Table to identify clearly
the key characteristics you are seeking in
the position.
-
An understanding of
what you can and cannot ask during the
hiring interview.
-
How to make the
candidate comfortable and relax during the
interview.
-
What to do
when people have difficulty answering
questions.
The cost is less than
you might think
For
over 20 years
we at JTB Communications have been
helping
community banks and other
organizations create a high performance culture
to achieve explosive results. This
process begins with having the right people in
the organization. The hiring process is
critical. And because we want to help your
bank we are offering the complete Hiring
the Right People Kit, including the 10
Hiring Guides, and the training DVD based on the
number of employees!
The investment for being
able to ensure you are hiring RIGHT people for
your organization is only $549. Click here
to Buy Now! 
You can change the
future of your bank with one phone call
One right hiring decision
can change the future of your bank. Take action
now to dramatically improve the hiring process
in your bank. Call us at 706-795-3557 or click
on the link below and order your copy today. Plus, if you
are not completely satisfied with our dynamic
hiring guides we will provide a full refund
within 30 days of delivery.
Most community bank leaders
wear multiple hats. The last thing you should
have to worry about is your Hiring the Right
People. Call JTB Communications, Inc. today to
order you Hiring the Right People
Kit
(706-795-3557).
Sincerely,
John Brantley
President
P.S.
You can make UNLIMITED COPIES of
the 10 Hiring Guides with your purchase of
Hiring the Right People! Order your copy
today!
Frequently
Asked Questions
What can
I make unlimited copies of?
The 10 Hiring Guides for the
following positions: Teller Head Teller,
Personal Banker, CSR, Commercial Lender, Loan
Processor/Assistant, Branch Manager,
Administrative Assistant, Data Entry Clerk,
Accountant
Included in
the Hiring the Right People Kit is a CD
containing PDF files of the Hiring Guides so
that you can make as many copies as necessary
within your organization.
What is
the Hiring the Right People Book?
The Hiring the Right People book
contains over 35 pages of practical and relevant
skills, techniques, and process essential for
someone to become a great interviewer. One copy
is included with your purchase of the Hiring the
Right People Kit.
How can I
obtain additional copies of the Hiring the Right
People book for the rest of our staff?
You can purchase additional
copies of the Hiring the Right People book for
$23.47 each by clicking on the "Add To Cart"
button below.
How can I
obtain additional copies of the Hiring the Right
People Training DVD?
You can purchase additional copies of the DVD by
calling our office at (706) 795-3557.
If
you have additional questions please contact us
by calling (706) 795-3557 or emailing us at
info@jtbcommunications.net.
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